SMS Terms & Conditions
Effective Date: October 19, 2026
Family First Comfort– SMS Terms & Conditions
Program Description
Family First Comfort– Cooling & Heating offers SMS communications to customers who have opted in to receive text messages. Depending on the consent provided, messages may include appointment reminders, scheduling confirmations, technician arrival notifications, service updates, estimate follow-ups, customer service conversations, review requests, and occasional promotional offers.
Consent
By providing your mobile phone number and affirmatively opting in to SMS communications, you agree to receive text messages from Family First Comfort for the purposes described in the applicable consent disclosure.
Consent to receive promotional text messages is not a condition of purchasing any goods or services. Consent for promotional messages is obtained separately from consent for service-related communications.
Message Frequency
Message frequency varies based on your appointments, service activity, inquiries, and communication preferences.
Message and Data Rates
Message and data rates may apply according to your wireless carrier's plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP. You will receive a confirmation of your opt-out. After opting out, you will not receive further messages from the applicable messaging program unless you subsequently opt in again.
Help and Support
For assistance, reply HELP or contact Family First Comfort using the contact information on our website.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us. Please review our Privacy Policy.
Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to participate in our SMS messaging program.
Changes to These Terms
Family First Comfortmay update these SMS Terms & Conditions periodically. Changes will be reflected on this page with an updated effective date.
Effective Date: October 19, 2026