Replacing Your AC? Ask Us About Oncor Rebates.
Planning a new air conditioner or heat pump in Dallas-Fort Worth? Call Family First Comfort before you buy. We'll help you check whether Oncor serves your address, compare systems that fit your home, and get a written estimate for your replacement.
Need a new system now? We can walk you through equipment and financing options today. Planning for next year? Oncor's 2026 funding is fully allocated, with the next program update expected in January 2027.
Prefer to talk? Call (817) 935-8540
Family First Comfort · Your comfort is our promise. · See all rebates
An Oncor-Approved Service Provider
Family First Comfort is an approved Participating Service Provider for Oncor. That means we can:
- Confirm your system is eligible before it's installed
- Make sure the equipment meets current SEER2 and efficiency requirements
- Submit your residential HVAC incentive paperwork to Oncor
- Upload the required Customer Agreement and Production Report
- Support the project if Oncor audits or reviews it
For you, it means one company is accountable for the equipment and the paperwork, and you can see what's being submitted for your home.
How We Help With Oncor Rebates
Eligibility Review Before You Buy
Before you choose equipment, we check whether your home and the system you're considering are likely to qualify:
- Whether your address is in Oncor's service territory
- Whether your existing system qualifies for replacement
- Efficiency requirements and the right system size
A System That Meets the Requirements
We recommend equipment that fits both your home and the program:
- SEER2-compliant air conditioners and heat pumps
- Sizing based on a Manual J load calculation
- Airflow and ductwork that let the system perform as rated
Paperwork and Submission
As an Oncor-approved service provider, we take care of:
- Your Customer Agreement, signed electronically
- The Production Report for your installation
- Every required upload in Oncor's system
Straight Answers
We'll walk you through:
- Which incentives may be available to you
- What changes the incentive amount
- Why no incentive is guaranteed
- How a utility rebate differs from a tax credit
Why Use an Approved Provider?
Homeowners usually miss out on an Oncor incentive for one of these reasons:
- The equipment was bought before anyone checked eligibility
- The installer wasn't an approved service provider
- Required paperwork was missing or filled out wrong
Working with an approved provider from the start gives your application a much better chance and helps you avoid surprises after the system is in.
Where We Help
We help homeowners with Oncor rebates across North Texas, including:
We also serve other communities in Oncor's territory. See all service areas.
Oncor Rebate FAQs
Is the Oncor rebate guaranteed?+
No. Every incentive depends on eligibility, complete paperwork, available funding, and Oncor's final approval. Oncor's 2026 funding is fully allocated, with program updates expected in January 2027.
Can I apply for an Oncor rebate myself?+
No. Oncor requires an approved Participating Service Provider to submit the application. As an approved provider, we can handle that for you.
Is an Oncor rebate the same as the federal HVAC tax credit?+
No. Oncor incentives are utility rebates and are separate from federal tax credits. The federal 25C credit doesn't apply to equipment placed in service after December 31, 2025, so 2026 installations don't qualify for it.
When should I start the rebate process?+
Before you choose equipment or book the installation. Checking eligibility first is the best way to avoid buying a system that doesn't qualify.
Thinking about a new AC or heat pump?
Talk to us before you buy, and we'll check your eligibility, size the right system, and handle the Oncor paperwork.
Appointment windows reflect our best estimate and are not a guaranteed arrival time.