Heat Pump Installation & Repair in Fort Worth & the DFW Metroplex
Installation, repair, and twice-a-year maintenance for ducted and ductless heat pumps.
- 5.0 Stars From 80 Google Reviews
- Open 24/7 · Same-Day AC & Heating Repair
- One Flat Price Before Work
- Financing: Synchrony, JB & In-House, 0% for 12 Months
- Licensed TACLA#148830E · NATE Certified
- Family-Owned & Owner-Operated
- 20+ Years of Combined HVAC Experience
- 30-Day Repair Warranty
Quick answer
Family First Comfort installs, repairs, and maintains ducted and ductless heat pumps across Fort Worth, Tarrant County, and the DFW Metroplex. A heat pump cools in summer and heats in winter, which makes it a strong fit for North Texas's mild winters. We size every new system with a Manual J load calculation and give you one flat price before work begins.
A heat pump moves heat instead of making it. In summer it pulls heat out of your home like an air conditioner, and in winter it runs in reverse to bring heat in. With North Texas's short, mild winters, that can mean one efficient system for the whole year.
We install, repair, and maintain both ducted heat pumps and ductless mini-split heat pumps. If you're weighing a heat pump against a new AC and furnace, we'll compare them honestly for your home, including your ductwork and your electric and gas rates.
Heat pumps work hardest when the weather swings, so twice-a-year maintenance matters: once before summer for cooling and once before winter for heating, when the defrost cycle and backup heat need to be ready.
Signs You Need Heat Pump Services
- The system blows cool air while it's set to heat
- Ice stays on the outdoor unit for more than a short defrost cycle
- Your electric bill jumps in winter because backup heat runs constantly
- The heat pump runs nonstop without reaching the set temperature
- You're replacing an aging AC and furnace and want one efficient system
What's Included
- Heat pump sizing with a Manual J load calculation
- Ducted and ductless heat pump installation
- Diagnosis and repair of heating and cooling problems
- Defrost cycle, reversing valve, and backup heat checks
- Dual-fuel systems that pair a heat pump with a gas furnace
- Twice-a-year maintenance for both seasons
What Affects the Cost of Heat Pump Services
- Ducted versus ductless, and the size of the system
- The efficiency rating you choose
- Whether your ductwork or electrical service needs changes
- For repairs, which part failed and how accessible it is
We give you a clear price after diagnosing your specific situation, not a generic number before we've seen your system.
Our Heat Pump Services Process
- 1
Look at your home and goals
We check your current system, ductwork, and comfort complaints, and talk through what matters most to you.
- 2
Size and recommend
For a new system, we run a load calculation and show you options. For a repair, we find the actual cause first.
- 3
Flat price, then the work
You'll get one flat price before we start, and the comfort expert who diagnoses your system is the one who does the work.
How We Handle Every Heat Pump Services Job
Local service
Based at 3120 SW Loop 820 in Fort Worth, serving Tarrant County and the DFW Metroplex.
Family-owned, owner-operated
Our owners bring more than 20 years of combined HVAC experience, and the work is done to their standards.
Diagnostics before repair
We start with safety checks and a full system inspection, then show you what we found, often with photos, in plain language.
Flat-rate, upfront pricing
You get one flat-rate price before any repair begins. The price we quote is the price you pay, and the diagnostic fee is applied toward the repair.
Satisfaction guarantee
Our 100% satisfaction guarantee means we make it right, and every repair carries a 30-day workmanship warranty.
“I highly recommend Family First Comfort. From beginning to end they were extremely helpful, honest, courteous and went above and beyond to fix my AC unit.”
Schedule Heat Pump Services service online, by phone, or by text.
Or send us a message onlineHeat Pump Services FAQs
Does a heat pump work in North Texas winters?+
Yes. Our winters are short and mild, which suits heat pumps well. On the coldest nights, a backup heat source helps the system keep up.
Should I get a heat pump instead of a new AC?+
It's often worth considering, since a heat pump cools like an AC and also heats. The right choice depends on your current heating, your ductwork, and your utility rates, and we'll compare both honestly.
Why is my heat pump blowing cold air in heat mode?+
It may be in a normal defrost cycle, which only lasts a few minutes. If it keeps happening, the cause could be a reversing valve, refrigerant, or control problem, and a diagnostic will find it.
Do you work on dual-fuel systems?+
Yes. We install and repair dual-fuel systems, which pair a heat pump with a gas furnace and switch to the furnace when it's very cold outside.
Do you work on ductless heat pumps?+
Yes. We install, repair, and maintain ductless mini-split heat pumps as well as traditional ducted systems.
How much does a heat pump cost?+
It depends on the size, type, and efficiency of the system and on your home. We'll give you an itemized estimate, and repairs are priced before any work begins.
Ready to schedule heat pump services?
Call now or request an estimate online, and we'll follow up with clear, honest next steps.
Appointment windows reflect our best estimate and are not a guaranteed arrival time.